Server timeouts

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Server timeouts

Postby DarkenedSun » Wed Jun 03, 2015 7:53 pm

Hi All,
I've just started playing, and it looks like a fantastic game. The only problem is that I get a server time out at least once every two turns (sometimes more often). I'm running the lastest Firefox. Is there something I'm doing wrong?

Update: Now I'm getting a time out (Sent Request 1 - failed, sent Request 2 - failed") almost every time I move. I must be doing something wrong.

Thanks!
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Re: Server timeouts

Postby Moonknight » Wed Jun 03, 2015 8:46 pm

I've noticed an increase of server timeouts when playing with the AI currently as well.

Must be a lot of people with games going with the AI right now...
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Re: Server timeouts

Postby KGB » Wed Jun 03, 2015 10:39 pm

You are not doing anything wrong. When that happens it means:

1) Your internet connection messed up
2) The server is very busy (likely AI turns as Moonknight mentioned) from other players.

All you can do is wait or hit F5 (reload).

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Re: Server timeouts

Postby DarkenedSun » Tue Jun 09, 2015 2:49 pm

I don't think it's my Internet. I'm getting good tests speeds (40.2Mbit/sec download, 9.6Mbit/sec upload) and everything else works normally. I can watch Youtube videos, download and upload files at decent speeds. I find that if I play really early in the morning, or late at night it works, but otherwise, even moving a unit causes a time out.

It's too bad, because it's a good game, but the time outs make it effectively unplayable.
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Re: Server timeouts

Postby KGB » Tue Jun 09, 2015 10:24 pm

Interesting. What timezone are you located in? I want to compare yours to mine (EST) so I can tell you if I play at same times you do and what results I see.

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Re: Server timeouts

Postby DarkenedSun » Tue Jun 09, 2015 11:36 pm

I'm in AST, so one hour ahead of you. Right now, at 8:25 PM, and I'm getting time outs about 50% of the time when I move a unit.

If I refresh the page, sometimes it works ok for a turn or two.
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Re: Server timeouts

Postby KGB » Wed Jun 10, 2015 4:31 am

When you say a turn or two do you mean moving a single unit (as in moving 2 different units) or are you talking about taking a complete turn (moving all your units and hitting end turn)?

If you are playing an AI game (you vs AI) the game is designed to have some delays so that you aren't using all the server CPU cycles for the AI.

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Re: Server timeouts

Postby piranha » Wed Jun 10, 2015 8:24 pm

How is it when you browse the community pages? are they loading at normal speed? Is it just moving and doing actions in the game that is slow and causing timeouts?
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Re: Server timeouts

Postby DarkenedSun » Thu Jun 11, 2015 6:02 pm

I get timeouts (not ever time, but about 50% of the time) when I:

1)Click on a unit (or group of units) and move it - when I click on the final destination, I get the retry message.
2)Click End Turn.

Going through the Warpedia, it's fast, and looking through the maps seems normal speed as well.
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Re: Server timeouts

Postby KGB » Thu Jun 11, 2015 10:56 pm

Just finished about 30 minutes worth of turns between 6:30 and 7:00 EST (so 7:30-8:00 your time) and I didn't see a single time out.

That's an awful lot of timeouts you are seeing.

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