Can't enter the game.

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Can't enter the game.

Postby Clavius » Thu Apr 02, 2015 4:53 am

It's loading until some point (always the same, roughly on 60%), then hangs on:
Processing game data
Fetching game data
I already cleared cache and deleted cookies, it did not help. Browser: Firefox 24.0 (for some reason I must use this old version).
Clavius
 
Posts: 3
Joined: Thu Aug 02, 2012 6:32 pm

Re: Can't enter the game.

Postby SnotlinG » Thu Apr 02, 2015 5:54 pm

Hello Clavius,
I have checked your games and they are working fine.
Unfortunatelly it looks like such an old version of the browser is not supported by our game.
If you are unable to update firefox maybe you can try to download latest internet explorer or chrome?
SnotlinG
 
Posts: 2148
Joined: Sat Feb 13, 2010 12:42 am

Re: Can't enter the game.

Postby Clavius » Fri Apr 03, 2015 4:16 am

I had tried IE8, it didn't work. :) Loading some GUI elements, but then stopped at same point. I'll not use dedicated browser, sorry, maybe I'll try update my FF (new version crash after 5-20 sec of running on my PC by unknown reason, so I stopped at 24.0 and it's not SO old - sep 2013 AFAIK). Maybe it happens because I'm behind HTTP-proxy?
Clavius
 
Posts: 3
Joined: Thu Aug 02, 2012 6:32 pm

Re: Can't enter the game.

Postby SnotlinG » Fri Apr 03, 2015 12:34 pm

Yea maybe. Not sure actually.
If you run firefox you can try to load the game with the firebug add-on enabled, then you can easily see if you get response from the ajax-calls that are made during the gameload, and maybe what the error is
SnotlinG
 
Posts: 2148
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Re: Can't enter the game.

Postby Clavius » Mon Apr 06, 2015 4:05 am

Ok, finally updated my FF to latest (37.0.1) version, seems to me all runs well, no crashes as before, so we can end with this topic. :)
Clavius
 
Posts: 3
Joined: Thu Aug 02, 2012 6:32 pm

Re: Can't enter the game.

Postby SnotlinG » Thu Apr 09, 2015 8:53 am

Good news! :-)
SnotlinG
 
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